Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason, you are not satisfied with your purchase, please review our return policy below.
TIMEFRAME You may initiate a return or exchange within 30 days of receiving your order.
CONDITION OF THE PRODUCT Returned items must be in new, unused, and undamaged condition with all original packaging and tags attached. If an item is returned in a condition that prevents it from being resold as new, we will not issue a refund or exchange.
REFUND METHOD Refunds will be issued to the original payment method used to make the purchase. Shipping and handling fees are non-refundable. In the case of exchanges, we will process the exchange as quickly as possible, subject to availability of the product.
RETURN SHIPPING AND HANDLING FEES If the return is due to a mistake on our end (e.g. incorrect item shipped), we will cover the cost of return shipping. Otherwise, the customer is responsible for return shipping and handling fees.
EXCEPTIONS AND EXCLUSIONS The following items are final sale and cannot be returned or exchanged: gift cards and items marked as non-returnable.
CUSTOMER SERVICE CONTACT INFORMATION If you have any questions or concerns regarding your return, please contact our customer service team at firstname.lastname@example.org.
RETURN POLICY CHANGES We reserve the right to modify our return policy at any time. Any changes will be reflected on this page.
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